Terms & Conditions

Please read carefully the different terms of use of this site before browsing its pages. By connecting or ordering on this site, you fully accept these terms.

The AXYSS brand designates

GREGOIRE REMOND
48 rue Antonin Richard
71100 Chalon-sur-Saône
France

Email: contact@axyss.shop

Warranty

We guarantee, to the original purchase only under normal recreational diving use. The product warranty is limited to a period of 2 years from the date of consumer’s purchase. Warranty claims are only accepted upon return of the defective complete product accompanied by a valid sales document (tax receipt or sales receipt) showing the date of purchase.

We reserve the right to replace the claimed product with a similar product of comparable value in case of unavailability of the defect product.

Defects not covered by the warranty

Only defects or damages resulting from a failure in material or workmanship are covered by the warranty. Other defects or damages, in particular those listed below, are not covered by our warranty:

Defects or damage caused by heavy, unusual, or incorrect use, or use under abnormal conditions (blows, jerks, falls, bumps, etc.), defects or damages caused by lack of or incorrect maintenance or through negligence, defects or damages known or evident at the time of purchase of the product, clear defects or damage tacitly accepted, that did not interfere with the product’s operation, scratches or damage to the plastic surfaces, glass, and all other external areas due to normal use of the product, defects or damages caused by cleaning materials or other substances containing aggressive chemicals (solvents, surfactants, aggressive cleansers, etc.), defects or damages resulting from alterations and changes made to the products, defects or damages caused by improper assembly of the components, defects or damages caused by failure to follow product instructions in the User’s Manual, defects or damages caused by prolonged use of the product in chlorinated or polluted water, defects or damages caused by exposing the product to excessive temperatures, fire, or prolonged exposure to sunlight.

This warranty does not cover equipment used for rental, military or commercial purposes.

Return policy

If you’re looking to return or exchange your order, we’re here to help!
We have a 30 days return policy. You can return your product for a different product, or a refund to the original payment method.

We can not refund the shipping costs for your purchase or your return. If the refund is due to a faulty item, shipping and returning costs are on us.

Returned items must have no visible signs of use. Please check the fitting of the foot pockets before using the product in the water.

Please return your item(s) in the original packaging to this address :

AXYSS Freediving
48 rue Antonin Richard
71100 Chalon-sur-Saône
France

Limitation of Liability

We shall not be liable for any injury or damage that may, directly or indirectly, occur to persons, things, or animals resulting from the use of this product. Our responsibility is limited to the repair of our products. We will not pay any compensation for any inconveniences which might be caused by the inability to use the product or for any potential expenses incurred while the product is being repaired or replaced.

Cookies

The site www.axyss.shop may ask you to accept cookies for statistical and display purposes. A cookie is information placed on your hard drive by the server of the site you are visiting. It contains several pieces of data that are stored on your computer in a simple text file that a server accesses to read and save information. Some parts of this site may not be functional without the acceptance of cookies.

Données personnelles

In general, you are not required to provide us with your personal data when you visit our website www.axyss.shop. However, this principle has certain exceptions. Indeed, for certain services offered by our site, you may need to provide us with certain personal data. This is the case when you fill out the contact form or place an order. In any case, you can refuse to provide your personal data. In this case, you will not be able to use the services of the site, in particular that of requesting information on our company, or of placing an order. Finally, we may automatically collect certain information about you when simply browsing our website, in particular: information about the use of our site, such as the areas you visit and the services you access, your address IP, your browser type, your access times. Such information is used exclusively for internal statistical purposes, so as to improve the quality of the services offered to you.

Hosting

1&1 IONOS SE Elgendorfer Str. 57 56410 Montabaur Allemagne

Services provided

All of the company’s activities as well as its information are presented on our website www.axyss.shop.

The company strives to provide the site www.axyss.shop as accurate information as possible. the information on the site www.axyss.shop is not exhaustive and the photos are not contractual. They are given subject to modifications having been made since they were put online. In addition, all the information indicated on the site www.axyss.shop is given as an indication, and is likely to change or evolve without notice. We are in no way responsible for the use made of this information, and for any direct or indirect damage that may result from it.

Intellectual property

All the content of this on the site www.axyss.shop, including, without limitation, the graphics, images, texts, videos, animations, sounds, logos, gifs and icons as well as their formatting are the exclusive property of the company with the exception of brands, logos or content belonging to other partner companies or authors. Any reproduction, distribution, modification, adaptation, retransmission or publication, even partial, of these different elements is strictly prohibited without the express written consent of the company. This representation or reproduction, by any means whatsoever, constitutes an infringement punishable by articles L.335-2 and following of the Code of intellectual property. Failure to comply with this prohibition constitutes an infringement that may engage the civil and criminal liability of the infringer. In addition, the owners of the copied Content could take legal action against you.

Disputes

These conditions of the www.axyss.shop site are governed by French law and any dispute or litigation that may arise from the interpretation or execution of these will be the exclusive jurisdiction of the courts on which depends the head office of the society. The reference language, for the settlement of possible disputes, is French.